SHIPPING POLICY

Last Updated: June 2026

At Blue Sun Cosmetics, we are committed to delivering your orders quickly and efficiently.

1. Order Processing

All orders are processed within 24 hours after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Time

🚚 United Arab Emirates:
Delivery within 1–3 business days.

🚚 International Orders:
Delivery times vary depending on the destination country and shipping carrier.

Estimated delivery times:
• GCC Countries: 3–7 business days
• Africa: 5–15 business days
• Europe: 5–10 business days
• North America: 5–10 business days

Delivery times are estimates and may vary due to customs procedures, weather conditions, or carrier delays.

3. Shipping Fees

Shipping costs are calculated at checkout based on the delivery location and order weight.

Promotional free shipping offers may apply during special campaigns.

4. Order Tracking

Customers will receive shipping confirmation and tracking information when available.

5. Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Blue Sun Cosmetics is not responsible for delays caused by customs clearance procedures.

6. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information.

Blue Sun Cosmetics is not responsible for orders delivered to incorrect addresses provided by the customer.

7. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

8. Contact Us

For any questions regarding shipping or delivery:

Blue Sun Cosmetics FZE LLC

📞 WhatsApp: +971 556 297 885

📧 Email: support@bluesuncosmetics.com

🌐 Website: www.bluesuncosmetics.com

✨ Your Glow Is Our Priority ✨